Returns & Exchanges

At Mixed Emotion, we believe your style should reflect your mood perfectly, so if you are not completely satisfied with your purchase, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and include their original tags to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.